Father deleted account. Now we can't invite him anymore.

dvente

My father had a previous 1Password account. We then made a new family account and tried to invite him. It said "There already is an account with this email." He then tried to delete his account, but it still gives the same message. How can we invite him to our family account?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: family account
Referrer: forum-search:father deleted his account

AGAlumB

@dvente: Thanks for reaching out. I’m sorry for the trouble! Please have him email us at support@1password.com from the address he used to sign up (the one he's having trouble with) so we can make sure we get that cleared up for him. Thanks in advance!