Some rich icons not synched from Windows to iPhone

sniem
sniem
Community Member
in iOS

I have downloaded rich icons into 1Pw4 Win and most but not all of them are synched via WLAN, see attached screenshots! I have uninstalled 1Pw, turned off the iPhone, installed it again, synched again via Wlan but no difference:

1Password Version: 6.4.5
Extension Version: Not Provided
OS Version: Windows 10 Pro x64 14393.447 iOS 10.2 PublicBeta4
Sync Type: WLAN

Comments

  • sniem
    sniem
    Community Member

    PS: 1pw4 is the latest public version, 4.6.1.616

  • Ben
    Ben

    Hi @sniem,

    Thanks for taking the time to write in!

    Do you have Settings > General > Show Rich Icons enabled in 1Password for iOS? Rich icons don't actually sync. They come from our image server. Only custom icons sync, and only when using the OPVault sync format (not Agile Keychain).

    Please let me know.

    Ben

  • sniem
    sniem
    Community Member

    Hi, sorry for the late reply.
    Yes, I've enabled rich icons in iOS. I've disabled that, all icons gone on iOS, enabled, some icons appear.
    I've downloaded icons on Windows, synched via Wlan and no difference. So in essence that means that icons are not synched between Windows and iOS? Confusing feature.

  • Ben
    Ben

    That is correct, Rich Icons do not sync. That said Rich Icons are an area we'd definitely like to make some improvements. I don't have any specific details to share at this point but we are looking at that. :)

    Ben

This discussion has been closed.