I cant sync my data through icloud !

ahmednadeem7
ahmednadeem7
Community Member

I deleted app for some reason .I'm a pro user aswell .When i downloaded again and did sync it even said data found on icloud.It keep on saying syncing for last 20 minutes .I tried 3-4 times .I followed all instructions ! Urgent help .i saved so much data !


1Password Version: 5+
Extension Version: Not Provided
OS Version: ios 8.4
Sync Type: icloud
Referrer: forum-search:cant sync

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @ahmednadeem7: Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

    And be sure to follow this guide to help narrow down the problem:

    iCloud troubleshooting

    There isn't much we can do on our end since iCloud is operated by Apple and managed by iOS, but we should at least be able to point you in the right direction with the right information. For example, which version of 1Password are you using exactly? It looks like you're running an old version of iOS too, so it may be that this is something which was addressed in an update. let me know what you find!

  • ahmednadeem7
    ahmednadeem7
    Community Member

    Problem solved Sir .I think it was first time thats why it was taking extra time.Best app Sir :) .Very useful

  • AGAlumB
    AGAlumB
    1Password Alumni

    Ah, excellent! Thanks for the update. I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of assistance. We're always here to help! :)

This discussion has been closed.