Pictures

Clay934

When are we going to get pictures to transfer to 1Password?

Jacob

Hi @Clay934! Pictures can be added to 1Password as attachments right now, or Documents if you're using a 1Password account. I'd be happy to help with specifics if you can share what devices you're using. :)

Clay934

Using iPhone 6 s
Thanks

Ben

Thanks @Clay934.

From iOS it is currently only possible to add Documents to 1Password.com accounts. It is not possible to add attachments to items in standalone vaults, but if you've added an attachment from a device that can do so, and have the Pro features unlocked, you can view it from your iPhone.

To add a Document, assuming you are using a 1Password.com account:

• Make sure you are in the Categories view
• Tap the + button in the upper right hand corner of the screen
• Select Document as the category of item to add

Thanks.

Ben

fernandosanchez

Hello @Ben.

I have 1Password.com account and I'm not able to add Documents in my IOs device. Still, it would be a great feature to allow us to attach Images/Documents to an Item directly from the 1Password app for IOs, and it is actually a must have feature.

Thanks,
Fernando

Ben

Fernando,

If you are signed into your 1Password.com account in 1Password for iOS you can add Documents (which could be an image) to 1Password.com vaults.

I have 1Password.com account and I'm not able to add Documents in my IOs device.

Where did you run into trouble doing so?

Please let me know. :)

Ben

fernandosanchez

Ben, thanks for your quick reply. I'm using 1Password for IOs 10.2 in my Iphone 6S Plus. I used it before Agilebits added the account option, then I switched to it, signed into my 1Password.com account. I also had purchased the Pro features before I switched to 1Password account.

I can see all the documents that have synced from my Mac, but I don't get the option to add documents when I tap de + button in the Category View.

These are other Settings I use:

• 1Password Accounts, mine is configured. Just to mention, I have a family 1Password account.
• Vaults: In All vaults I unchecked the Primary Vault, I've also tried it checked. Vault for Saving, my Personal Vault
• Always open to Personal Vault
• Pro Features: Purchased

If you need more information, let me know. Best Regards.
Fernando.

Ben

@fernandosanchez

I'd like to ask you to create a Diagnostics Report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

With your email please include:

• A link to this thread: https://discussions.agilebits.com/discussion/72811/
• Your forum handle: fernandosanchez

so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

Once we see the report we should be able to better assist you. Thanks very much!

Ben

P.S. Please don't forget to post your Support ID here!

fernandosanchez

Hello, thanks for your quick reply.
This is the support id: #HQK-81497-587
Thanks in advance,
Fernando.

Ben

Thanks Fernando! Got the message. Will review and get back to you ASAP.

Ben

ref: HQK-81497-587

Ben

My apologies. I didn't realize I still had the beta version on my phone, and that is where I was seeing this capability. Unfortunately adding Documents has not made it out of beta yet.

Adding Documents from iOS is still a work in progress, but at least it is in progress. :)

Ben

fernandosanchez

Hello, thanks for your help Ben. We'll be waiting for it to come out of Beta.

Ben

You're most welcome @fernandosanchez! :)

If there is anything else we can do, please don't hesitate to contact us.

Ben