credit card info not filling in

adrian12345
adrian12345
Community Member
edited December 2016 in 1Password in the Browser

Hi,

I've been having a repeating issue with my credit card number not filling in the form, but 1password fills in the expiration and security number info. When this happens I have to go to the 1Password app and copy and paste the cc number into the form.

I'm using Chrome 55.0.2883.75.

Thanks,
Adrian

1Password Version: 6.5.2
Extension Version: 4.6.2.90
OS Version: OSX Yosemite 10.10.5
Sync Type: wifi

Comments

  • adrian12345
    adrian12345
    Community Member
    edited December 2016

    The last vendor where I experienced the issue:

    http://blueridgeoilpaint.com/cart/

  • jxpx777
    jxpx777
    1Password Alumni

    Thanks for your post, @adrian12345, and for sending along a URL where we could try things out. For this site in particular, I see why 1Password is failing to fill the account number and I've opened a bug to investigate this.

    Moreover, they're using WooCommerce, which is a very popular eCommerce platform, so I've also created a new item for us to make sure we properly work on all of their supported gateways.

    Both of these items will require updates to the form filling logic that ships with the 1Password applications themselves, so I can't say for sure when this will be widely available, but I did want to let you know we have both aspects of this on our list now. I'm sorry I don't have a better answer for you in the meantime.

    --
    Jamie Phelps
    Code Wrangler @ AgileBits
    Fort Worth, Texas

    ref: BRAIN-329, BRAIN-330

  • adrian12345
    adrian12345
    Community Member
    edited December 2016

    Cool, look forward to the update. Thanks for the response.

  • jxpx777
    jxpx777
    1Password Alumni

    My pleasure! If you need anything else, you know where to find us. :)

This discussion has been closed.