My attachments won't show up in the Mac App.
I've used 1Password for quite a while now, but I recently realized that all of my attachments (such as JPEG, PDF, ...) were gone. I thought they might be lost, but they're still in the vault since I can see them in the iPhone App. They just won't sync on the Mac.
I tried removing and reinstalling the App, but it still doesn't work.
Any ideas?
1Password Version: 6.5.2
Extension Version: Not Provided
OS Version: macOS 10.12.1
Sync Type: iCloud
Comments
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@cilix: That's really strange. It sounds like the data on your Mac may have become damaged. Please backup your data immediately just to be on the safe side. And if you have all of your data in 1Password for iOS, you can start over on your Mac (Help > Troubleshooting > Reset All 1Password Data), clear iCloud (Help > Troubleshooting > Reset iCloud Data), and then setup iCloud sync again to get your data from the iPhone. I hope this helps. Be sure to let me know if you have any other questions! :)
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Thanks for the tip. It worked perfectly. Now everything syncs correctly.
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Awesome! Thanks for the update. You are most welcome! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're here for you! :)
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