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Trying to subscribe to teams

yabff
yabff
Community Member
in Memberships

Hello,

I have tried many times to subscribe and your system continuously is telling me that my credit card is declined. I have used this card since, the balance is more than enough. There is apparently no way to contact anyone privately regarding this matter, so I am posting it here.

Thanks,
Suzi

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Frank
    Frank
    edited December 2016

    Hi Suzi, @yabff

    It's nice to hear from you and I apologize for the credit card issue. Sometimes, the bank flags the charges since we're an international company. I would recommend calling the number on the back of the card to let me know a charge will be coming through from 1Password. You can contact us anytime at support@1Password.com and we'll be more than happy to work with you privately to get this squared away :-)

    Keep us posted,

    Frank

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