password login not working for app on iphone

mastamu
mastamu
Community Member
in iOS

Good Evening;
I created a password for my dropbox app on my iPhone. When I press the 1password icon the password created by 1password populates the sign-in but it does not work. Dropbox says its the wrong password.

Hope you can help me.
Thank you.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1password password doesnt work

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @mastamu: It sounds like you generated a new password and saved it to 1Password...but perhaps didn't update your password in your Dropbox account. If you skip that last part, the password you have saved in 1Password will indeed be wrong for Dropbox. Much like getting a new key made without changing the lock to match, if the two don't agree on what the password is, it will not work:

    Change your passwords and make them stronger

    Does that help? Let me know what you find!

This discussion has been closed.