Stuck on the 1 password setup page with second user
Hi,
I run 1password on a mac and on the main user it syncs by dropbox just fine. Now I have set up a second user on the mac and I would like to use 1password there also. The problem is, I am stuck on the setup page there. I can click the find your data button but nothing happens. I can install the safari add-on but the add-on will say it can't connect to 1password. I reinstalled 1password on the second user, still same. I logged out and in, same. 1password is installed in the standard folder which is applications. I deleted the second user and recreated it, still same. Second user has admin rights. On the setup page I can not log in nor can I create an account, the buttons will not respond. Dead end. Dropbox is open and running on second user I can access the 1password chains from finder.
1password latest version
El Capitan 10.11.6
so: first user 1password works and syncs as it should, second user no entry, I can't tell it even where the vault is. Buttons do not respond.
1Password Version: 1Password 6 Version 6.5.2 (652003) AgileBits Store
Extension Version: Not Provided
OS Version: 10.11.6
Sync Type: dropbox
Comments
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btw if I doubleclick the keychain in the dropbox then 1 password opens with the same 1P setup page and the same unresponsive buttons in the same stuck position.
Shutdown and going to the second account directly does not help either. Same stuck page.0 -
Hi brenty, yes that did work, thank you. 1P should however handle this situation wouldn’t you say?
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That's great news, I'm glad Brenty's suggestion solved the problem! I'm not sure what was going wrong, but it was likely a 1-time fluke. Sounds like you're all set now, but if you run into more trouble or have any questions about 1Password, please let us know. We're always happy to help! :)
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