After updating to IOS 10.2 the 1Password app does not prompt for my master password.

password2016
password2016
Community Member
in iOS

After updating to IOS 10.2 the 1Password app does not prompt for my master password. 1Password asks to sync using dropbox, icloud, or wifi.

I am not sure what to do as all of my 1Password information is stored on my iPad and never synced to cloud.

What is the correct move so I don't lose my passwords? To my knowledge these are only on the iPad and not synced anywhere.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: IOS 10.2
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @password2016: Thanks for reaching out. It does sound like something went wrong with the iOS update. Did you backup your data beforehand? It may be best to either restore from a backup of your 1Password data or a device backup. Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

    Thanks in advance!

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