IOS iPad Version 6.5 just installed, app crashes when updating tags. 1password subscription.
Just installed to work with subscription. App. On. IPad.
Trying to update tags and app crashes after 1 or 2 changes. Often at the
Moment I click done or try to delete a tag from An entry.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: IOS
Sync Type: 1Password subscriptio
Referrer: forum-search:Crash tags ios
Comments
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@Bookstore Annie: Thanks for reaching out. I’m sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:
Find your version
The more information you can give, the better. For instance, what do you mean by "update tags"? Are you creating a new one, removing, editing? Perhaps a screenshot would help. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:
Thanks in advance! :)
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Oops (for not including more details).
iOS 9.3.5 (13G36), iPad 2.
In an effort to clean up old tags, I clicked the folder icon then selected a tag name. In the organize column, I selected one entry and then edit.
Once inside the entry, I typed in a new tag, then selected the old tag to delete. The app would either crash at the moment I touched the X on the tag or the moment I touched Done. Sometimes I tried to delete the old tag first, and that crashed on Done.0 -
Good morning @Bookstore Annie. I'm so sorry you're getting bitten by this bug. I've fixed it up for 1Password 6.5.1, which we're planning on submitting for review today.
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