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Duo Security failed to save

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flexyzdk
flexyzdk
Community Member

Hi

When I try to configure Duo under team settings, when I fillout fields it returns an error message :-1:

Error
Failed to save your Duo details. Please double-check the values you’ve entered.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • roustem
    edited December 2016
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    Hi @flexyzdk,

    When you try to save the Duo settings, the server will validate the settings with the Duo server and will fail if they are incorrect. It

    We also found a problem on our side a few days ago. At the moment, it might fail if you are not the owner of the account. We hope to get this fixed in the next few days.

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