To protect your privacy: email us with billing or account questions instead of posting here.

Duo Security failed to save

flexyzdk
flexyzdk
Community Member
in Memberships

Hi

When I try to configure Duo under team settings, when I fillout fields it returns an error message :-1:

Error
Failed to save your Duo details. Please double-check the values you’ve entered.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • roustem
    roustem
    edited December 2016

    Hi @flexyzdk,

    When you try to save the Duo settings, the server will validate the settings with the Duo server and will fail if they are incorrect. It

    We also found a problem on our side a few days ago. At the moment, it might fail if you are not the owner of the account. We hope to get this fixed in the next few days.

This discussion has been closed.