Account problems

gucciipad
gucciipad
Community Member
in iOS

I have 1Password on my iPhone and I'm trying to put 1Password on my android tablet. On my android it starts syncing but it says wrong password for the master password. Any help would be helpful

Comments

  • Ben
    Ben

    Hi @gucciipad

    Thanks for taking the time to write in.

    Do you have a 1Password.com subscription account that you are trying to login to, or are you using a 3rd party sync service?
    I do not see any subscription accounts under your email address, so I'm assuming the latter. Please check this guide for further details on how to sync your non-1Password.com account data:

    How to sync 1Password with Dropbox

    If you do have a subscription account but it is under a different email address than the one you use here please see this guide instead:

    Get started with 1Password

    Thanks!

    Ben

This discussion has been closed.