some times accepts master password, other windows consistently reject it (e.g., browser extension)

ccwier1
ccwier1
Community Member
in Mac

some times accepts master password (e.g., after timeout), other times consistently reject it (e.g., browser extension)

1Password Version: Not Provided
Extension Version: 4.6.2.90
OS Version: 10.12.1
Sync Type: Not Provided
Referrer: forum-search:sometimes accepts master password, sometimes rejects it

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @ccwier1

    I'm sorry to hear that you're having some trouble with 1Password. Could you please tell us which version of 1Password you are using? This might give us some clues :chuffed: Can you check the main app, 1Password mini on the menu bar and also the extension on every browser you use and see if the same behavior happens with some sort of patter throughout them? The more details you can give us the better we'll be able to help you :chuffed:

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