logins not readable - HELP!

habermeyer
habermeyer
Community Member
in Families

All of the logins and vault names I have stored in 1password are suddenly illegible. They look like they have been encrypted, making everything my family has stored in 1password unusable. How do I recover this?

1Password Version: 6.1.286d
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:logins not readable

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @habermeyer: You're using a rather old release of the new 1Password 6 Windows desktop app, so be sure to install the latest version and restart Windows. Let me know how it turns out!

  • habermeyer
    habermeyer
    Community Member

    This worked. I upgraded to 6.2.333d and then everything looked as expected. Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni

    Awesome! Thanks for the update. You are most welcome! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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