Transfer data from 3.7 to 6.5
I have version 3.7 on my iOS. I installed the new version and it asks if I would like to import data. I get the prompt for the master password of the source file, it fails. It is the same 4 digit key I use to access 3.7. I tried to change my password, and sync my data, it also will not accept my code. I can login with the code. I was able to create a backup, but am unable to import the file into the new version.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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@sturmfamily: The "4 digit key" you're referring to is a quick unlock PIN code. While you can use this to unlock the app, your full Master Password is required to decrypt the data, and therefore to import it into the new app. (Un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:
https://support.1password.com/master-password/#recover-your-master-password
If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. Please let me know how it turns out. I look forward to hearing back from you!
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