I am using version 3.7.2 on my iPhone and it locks every time i put in my password and won't open

Fordfive
Fordfive
Community Member

I am using version 3.7.2 on my iPhone and it locks (freezes) and quits the app every time I put in my password


1Password Version: 3.7.2
Extension Version: Not Provided
OS Version: Iphone6
Sync Type: Not Provided
Referrer: forum-search:I am using version 3.7.2 on my iPhone and it locks every time i put in my password and won't open

Comments

  • Hi @Fordfive,

    Thanks for taking the time to write in.

    1Password 3 for iOS was retired in 2012. In order to continue using 1Password on modern versions of iOS you'd need a modern version of 1Password for iOS.

    Please shoot us an email to support+ios3@agilebits.com and include:

    1) A link to this thread: https://discussions.agilebits.com/discussion/73895/
    2) Your forum username: Fordfive

    Our upgrade gurus will be able to help you from there. :)

    When you send the email you should get an (almost immediate) response back from BitBot containing a Support ID. Please post that Support ID here so we can "connect the dots."

    Ben

  • Fordfive
    Fordfive
    Community Member

    HTQ-12943-131

  • Ben
    Ben
    edited January 2017

    Thanks @Fordfive. It looks like you've already been working with Andrew. We'll continue the conversation via email.

    Ben

    ref: DMK-79256-185

  • Fordfive
    Fordfive
    Community Member

    Thank you Ben!

  • :+1: :)

    Ben

This discussion has been closed.