Rich icons not loading in Accounts GUI

smallcheese

The server serving up the rich icons seems to have gone away (cache.agilebits.com) as I'm getting 404s and 500s in the developer view when looking at my 1P Accounts logins lists. The ones I've uploaded appear ok.

This has also shown a bit of a GUI bug. If I choose an item with a custom icon, then move along to once which has no icon loaded, the previous item's custom icon stays in view, which is a bit jarring/confusing.

Is everything ok? I do loves me them pretty icons!

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Frank

Hi smallcheese - Thank you for contacting us regarding rich icons. We love pretty icons too! I just sent you over an email so we can try to get a better understanding. At your earliest convenience, reply back to me there so we can continue the conversation :-) Have a fantastic day and I'll speak to you soon.

ref: YIY-94234-596

smallcheese

Hey,

Any news on this?? I've noticed now that the problem seems consistent across all platforms (so this question may need moving). In turning off Rich icons and then back on again a load of logins which you previously had great icons for are now totally lacking in any icon at all.

Thanks,
Tom

Roman

Hey @smallcheese. As far as I can see @Frank_AG contacted you by email and continued the conversation there. I'll give him a nudge to check if there's anything else we can do at this point. He'll get back to you via email. :)

ref: YIY-94234-596

BoxCar

I’ve been missing MANY BUT NOT ALL Rich Icons in the 1P mini and Browser extensions. The app itself shows all my Rich Icons.

Roman

@BoxCar Thanks for letting us know you seem to be affected by this too. We're currently looking into this issue. I can't give you an exact timeline, but this is definitely on our radar.