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Bought two account by accident, how do I cancel?

paspasion
paspasion
Community Member
in Memberships

Hi, I sent an email out the other day and have not heard back. Seems like you guys responded faster here. I accidentally bought a 1password account when what I wanted to do was move my trial version into my husband's family account. I bought a one year subscription, how do I go about getting it canceled and refunded. We already have the family account so I do not need to pay for my own account.

1Password Version: 6
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • Frank
    Frank

    Hi paspasion - Thank you for contacting us and sorry for the delay in replying back to your email. I was able to locate your email so let's continue the conversation over there. I just replied back to you :-) Talk to you soon.

    ref: EVU-92679-618

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