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Need a license key for my paid account

pgcatan
pgcatan
Community Member
in Memberships

I have a paid account and my 1password says I am in demo mode. I was never sent a license key. When I use the feature to resend the license key, nothing happens. How do I get a license key sent to me?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • pgcatan
    pgcatan
    Community Member

    1password version: 4.6.1.616
    Windows 10
    Dropbox

  • Frank
    Frank

    Hi pgcatan - Thank you for reaching out to us. I just sent you an email so we can continue the conversation in private since we will be discussing account information. When you get a chance reply back to me there so we can continue the discussion. Have a great day and I'll talk to you soon.

    ref: NAX-79388-134

  • lechurch1
    lechurch1
    Community Member

    I am having the same problem, my account is frozen. I have requested my license key, and it still isn't coming in. I have paid for it on my phone and on my computer. Full licenses. Any help would be appreciated.

  • Frank
    Frank

    Hi lechurch1 - I will be happy to help out - I just sent you an email so we can continue our discussion over there :-)

This discussion has been closed.