Issue with filling on 5/3 bank.

CarlosHammond
CarlosHammond
Community Member
edited January 2017 in 1Password in the Browser

I was changing my password on my 5/3 bank account. I could not fill both blanks on the form. ipassword would only fill one.

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Referrer: forum-search:tried to make a new password for banking account. 1psword would not let me fill both spaces .

Comments

  • ag_kevin
    ag_kevin

    Hi @CarlosHammond ,

    No, it is not a virus. Every website owner codes their websites differently. The result is there will be some websites that 1Password is not able to fill completely. We do update 1Password's filling "engine" regularly to add support for different sites, but sometimes it can be a "cat and mouse" game if website owners use non-standard methods in their web forms.

    I will notify our development team on the issue with the 5/3 bank.

    Regards,
    Kevin

  • ag_kevin
    ag_kevin

    Hi again, @CarlosHammond ,

    Is this at 53.com? I just tried a sample login there and it filled fine. What I suggest doing is to fill in the form, and choose "Save New Login" from the little gear menu in the 1Password popup menu.

    After saving, try using that to fill in the site. Let us know if it works or not.

    Thanks,
    Kevin

This discussion has been closed.