Setting a new iPhone. I remember my master pw. It finds iCloud vault. it doesn't recognize pw
1Password doesn't recognize my iCloud primay vault password. What should I do? Works fine in my iPad.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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@guido_cruzdann: If you've changed the password, you'll need to enter the "old" one to unlock first, and then you'll be able to use the new one going forward. Until the data syncs, it won't work. Otherwise, you may have different data in iCloud than you expect, or be logged into a different Apple ID for iCloud in the first place. Please follow the steps in this guide, as it will help narrow down the problem:
iCloud troubleshooting
Please let me know what you find. I look forward to hearing back from you!
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I can see my data from one of my devices alright. Can I change the iCloud vault pw from that device? My problem is i don't remember I even needed 2 passwords? It's ironic, since your product it's called 1 password. As I said I can open the app because I do remember my master pw! Can I change my iCloud vault password?
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You can only change your Master Password after correctly entering it first. Do you currently have access to your 1Password data on one of your devices? If so we may be able to just wipe the data from iCloud and overwrite it with the data from the working device.
Ben
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