1P browser won't load online family site

365nice
365nice
Community Member

Hi, I wanted to invite someone to my family so I have to use the online site - however 1P just shows a spinner and won't load the site?

This used to work - so not sure if it's ios10 or a recent change to 1P? It does work in normal iOS Safari.

URL is: https://.1password.com/admin/

Where is my Id

Tim

Comments

  • Hi Tim,

    Not sure where you're getting that URL but it isn't valid.

    Ben

  • 365nice
    365nice
    Community Member
    edited January 2017

    Sorry - the markup on the site has stripped it out

    I typed https://family.1password.com/admin/

    Where family is my family name (I'd rather not publish it)

    As I said - works fine in iOS safari, you get a spinner and blank screen in the built in browser,

    (It did work at some point in ios9 and older 1P)

    Tim

  • Thanks Tim. I see now. Yes I can confirm the same. I'm not sure there is anything we can do about that, but for now I'd recommend using Safari with the 1Password extension:

    Use the 1Password extension to fill in Safari and apps on your iPhone, iPad, and iPod touch

    Ben

  • 365nice
    365nice
    Community Member

    I would hope long term you can fix it - it must be the structure of the site or a missing piece of implementation in the built-in browser.

    It's embarrassing - and highlights a testing hole that hopefully can be plugged.

    I can use Safari - but I like the built in browser for some things and would like to see it cared for.

    The Safari extension is annoying for looking up other info like an otp as you end up searching for the login, copying the info and then having to navigate back so you can then press cancel to then get back to your page ... it's very cumbersome.

    Anyway - hopefully it's on the fix list.

    Tim

  • AGAlumB
    AGAlumB
    1Password Alumni

    Indeed, thanks for bringing this to our attention. We'll see what we can come up with. :)

This discussion has been closed.