Mini password working. Try to open main database and get error this beta has expired.

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Nobby
Nobby
Community Member
in Mac

When I try to open the main 1password (not mini) I get the beta has expired and need to download. Once I down load it works. Until the next time when it happens again.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac Sierra 10.12.2
Sync Type: icloud

Comments

  • ag_kevin
    ag_kevin
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    Hi @Nobby,

    It sounds like there might be two copies of the beta somewhere on your Mac, and the updater is updating a different one than you are running.

    First, quit 1Password by holding down the control key while selecting Quit 1Password and 1Password mini from the 1Password menu.

    Then, search for 1Password on your hard disk. If you find any copies other than the one in your Applications folder (in your Downloads folder or on your Desktop perhaps?), trash it and empty the trash, and restart your Mac. If it happens again, please let us know.

    Cheers,
    Kevin

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