Purchased the $100 app but can't sync with iPhone, still says trial mode

paul_binney
paul_binney
Community Member
in iOS

Hello all,
I've recently purchased the app via the App store but on my desktop version and iPhone it clearly states that I am in trial mode. Have I done something wrong? I was under the impression that I would pay more upfront but would have access to the whole app (iPhone etc) without any complications. Can anyone at Agilebits advise on how to get rid of Trial version. Thanks

1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: 10.12.2
Sync Type: Not Provided
Referrer: forum-search:trial mode mac os

Comments

  • Ben
    Ben

    Hi @paul_binney

    Thanks for taking the time to write in.

    With the standalone 1Password apps (vs the subscription) the iOS app is sold separately from the desktop products. The basic version is free, but the Pro features do require an in-app purchase through Apple.

    If you'd like to continue with the standalone apps (no 1Password.com service) then you'll want to install 1Password for Mac from where you purchased it:

    If you see “Trial Expired” in 1Password

    You can then follow this guide to sync:

    Sync your 1Password data

    Please also note that when purchased standalone your purchase is for a specific version of the product, i.e. 1Password 6. Major upgrades may require additional payment if the upgrade is needed/desired.

    I hope that helps!

    Ben

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