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Can't get to passwords

System
System
in Memberships
This discussion was created from comments split from: no reply to my support emails - have now sent 3.

Comments

  • heidibug
    heidibug
    Community Member

    I'm having the same problem and can't get to any of my passwords! Urgent, my arse! I'm getting close to giving it a 1 start rating in the app store.

  • heidibug
    heidibug
    Community Member

    I started paying and can't get into my account either. And no one has replied to my emails. I'm sure I've got the correct Master Password. Help!

  • AGAlumB
    AGAlumB
    1Password Alumni

    @heidibug: Thanks for reaching out. To be clear, AgileBits never has access to your data or account credentials, so that isn't something we can reset for you. I'll respond to you via email shortly so we can work on your issue.

    ref: TIW-51733-258

  • AGAlumB
    AGAlumB
    1Password Alumni

    @heidibug: I've merged your posts here rather than in various discussions others have started regarding their issues, and we'll work via email to get things sorted out with your particular setup.

This discussion has been closed.