I am typing the correct master password in, but keeps on telling me that it is invalid.

leonie

I am typing the correct master password in, but keeps on telling me that it is invalid. so I deleted the app and reinstalled it on my iphone. I do have my key, but still will not take my master password. how do I change it now or get it please

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Referrer: forum-search:I am typing the correct master password in, but keeps on telling me that it is invalid.

Ben

Hi @leonie

Thanks for taking the time to write in. Sorry for the difficulty. We have a handy guide that has all of the possible solutions to this problem available here:

If you forgot your Master Password or you can't unlock 1Password

I hope that helps!

Ben

ref: B5BO 489903