Citizens Bank login

I'm using Citizens Bank at the address below. The main login screen takes the username and 1Password fills it in fine. However, after entering the login on the username screen, the password login screen goes to a different URL, which is through netteller.com. 1Password obviously doesn't fill in this screen because it doesn't recognize the second URL, so I have to manually copy/paste the password from 1Password and enter it in.

Is there a way to handle a situation like this in which the password URL is different than the login URL?

https://www.citizensbank24.com/
https://cm.netteller.com


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @tastyroadkill,

    So sites like this are rare but it should be possible to edit the Login item and have this work. A Login item can contain multiple website fields so if you edit the Login item and add https://cm.netteller.com/ as a second website field 1Password will match this Login item when you visit that domain. Depending on the design of the page this may be all that you need to do but some "creative" web page designs may mean we need to work further with you to get this working perfectly. If that's the case let us know and we'll see what we can do :smile:

  • tastyroadkill
    tastyroadkill
    Community Member
    edited January 2017

    @littlebobbytables that worked! Thanks!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    :+1: Great to hear :smile: If we can be of any further assistance with other issues or questions please don't hesitate to let us know.

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