My account is frozen after a family trial. How do I unfreeze my account?

artistgreg

I just received a message that my 1Password account is frozen. What if I don't want to continue the family plan? Can I go back to my old version? I thought I was pretty much required to get an account to continue using the app. I'm confused!

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1Password Version: 6.5.3
Extension Version: 4.6.2
OS Version: OS X 10.12.2
Sync Type: DropBox
Referrer: forum-search:account frozen

Ben

Hi @artistgreg

I've just sent you an email. Please keep an eye out for it. :)

Ben

ref: YHN-84768-939