Incomplete Syncing between Mac and iOS

der_henk

Hi, I have set up 1Password on my Mac with one vault, which syncs via iCloud. Unfortunately, when I try to access the Data on my iPhone (1Password 6.5.1) the data is incomplete. Both device use the same AppleID for syncing, but on my Mac it shows 338 Objects, where my iPhone shows only 197). I tried to delete all Vault Data on the iPhone and made a fresh new sync, but it didn't help. Any ideas?

---

1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: 10.11.6
Sync Type: iCloud
Referrer: forum-search:sync ios mac incomplete

Ben

Hi @der_henk

Thanks for taking the time to write in. It sounds like the data isn't actually making it from the Mac to iCloud. Please check out this guide for troubleshooting steps:

If you're having trouble syncing with iCloud

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben

der_henk

Hey Ben,

I was sure, I've did everything right... turned out to be a different Apple-ID inside of 1Password on the Mac. Now everything works smoothly! Thanks a lot.

Cheers
Hendrik

Ben

Thanks for the update! Glad to hear you were able to get this sorted. If there is anything else we can do, please don't hesitate to contact us.

Ben