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Saving early adopter benefits when going from Family to Single account

revanmj
revanmj
Community Member
in Memberships

Hi,

I asked this via email, but nobody replied, so I'm asking here:

If I downgrade from Family account to a single one, will my early adopter benefit (2 GB of storage instead of 1 GB) stay or will I lose it?

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Comments

  • Roman
    Roman
    1Password Alumni

    Hi @revanmj - Thanks for getting in touch. That's an excellent question. The Launch Special will stick with your account no matter what plan you're on, so yes, if you convert your account to an Individual plan, you won't lose anything.

    I hope this helps. Please let me know if you need anything else. I’ll be happy to help! :)

  • revanmj
    revanmj
    Community Member

    Thanks! I think this answer is worth adding to FAQ or something :)

  • Frank
    Frank

    Fantastic! Thank you for letting us know @revanmj :-) I'm glad @roman was able to help out. Let us know if you have any further questions. Enjoy the weekend!

This discussion has been closed.