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Not syncing

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rcdsouza
rcdsouza
Community Member

I use 1 password at work and at home.
I recently updated 2 logins at work, but its not syncing with my 1password when logged in at home. why is this?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rcdsouza
    rcdsouza
    Community Member
    Options

    when i login to 1password via my 1password url the password i updated is there.
    but in my chrome extension only the old password is there..

  • Hi @rcdsouza! I'd be happy to help out, but I'll need a few more details about your setup to get started:

    • What operating system and version are you running?
    • What version of the 1Password app is installed on your device?
    • Do your items appear synced in the 1Password app?
    • What version of the 1Password extension is installed in your browser?
    • When you say "via my 1Password url", are you signing in to 1Password.com with your subscription account?

    Thanks, and talk to you soon! :)

  • gracieroo
    gracieroo
    Community Member
    edited February 2017
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    I have 3 devices, my iMac, iPhone and iPad. I keep trying to sync them and each has a different number of items...help! oops, my wireless was hosed...all good now!!!

  • Hi @gracieroo - Thank you for providing the additional details :-)

    You mentioned, "my wireless was hosed...all good now!!!" Is everything syncing properly now? I just want to make sure and if not let us know and we be happy to continue the conversation. Have a fantastic day!

  • gracieroo
    gracieroo
    Community Member
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    It is syncing great now! thanks!!

  • Well that's fantastic news! Thank you for updating us :-) Enjoy the rest of your day :+1:

This discussion has been closed.