Cant install extensions on my iphone - see no "button" for it...

Elaran

Hey guys,

I installed my pc app, and it works fine.

Now my iPhone app (7s) is installed and seems to sync, as I can see the passwords I inserted on the pc. Now, the app seems not to do anything else. I cannot install the "extensions", as there is no such button, as you described in your tutorial (Open Safari, Swipe left on the bottom row of icons and tap More, Tap to turn on 1Password in the list of Activities.) There is no 1Password icon.
Can you help me out, please?

And I have another question: Lets say I use Amazon, and it works fine on my pc, in the near future also on the phone. What about the dedicated amazon app on my iPhone? Are you storing app passwords as well? And if so - how? It never askes me, when I an installing a new app ("Would you like to store the password in 1Password?).

Kind regards,
Chris

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1Password Version: 6.5.1
Extension Version: Not Provided
OS Version: ios 10.2.1
Sync Type: Not Provided
Referrer: forum-search:iphone extensions not able to instal

Ben

Hi @Elaran

Thanks for taking the time to write in.

Now my iPhone app (7s) is installed and seems to sync, as I can see the passwords I inserted on the pc. Now, the app seems not to do anything else. I cannot install the "extensions", as there is no such button, as you described in your tutorial (Open Safari, Swipe left on the bottom row of icons and tap More, Tap to turn on 1Password in the list of Activities.) There is no 1Password icon.
Can you help me out, please?

Are you following this guide?

Use the 1Password extension to fill in Safari and apps on your iPhone, iPad, and iPod touch

If so are you in the row with black & white icons (not the colored icons)?

What about the dedicated amazon app on my iPhone? Are you storing app passwords as well? And if so - how? It never askes me, when I an installing a new app ("Would you like to store the password in 1Password?).

1Password can work within iOS apps, but only if the app developer has added our extension to their app. There is no way for us to integrate with an app without their cooperation. You can see a list of apps we're aware of that have added our password manager extension to their app here:

AgileBits Blog | Apps ❤ 1Password

This works much the same as website logins -- if you have a login item for the app's website you'll be presented with that login when accessing the 1Password extension within their app.

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben