Notes on new login issue

ufomurphy
ufomurphy
Community Member
in iOS

I'm trying to add notes on a new login I've created. I'm on an iPhone 6 Plus. I cannot ge to the notes section because as I scroll on the screen I see the notes section but when I release it springs back and I can't see or access the section anymore. No matter how hard I try it springs back.

Comments

  • Ben
    Ben

    Hi @ufomurphy

    I'm sorry for the difficulty. :( Unfortunately this is a known issue that our developers are investigating. Until we have a fix available could you try duplicating the item (Move and Copy > Duplicate) and see if the problem still exists on the duplicate?

    Thanks!

    Ben

  • ufomurphy
    ufomurphy
    Community Member

    Just checked and pressed edit. I'm able to edit and add the note as expected. I'm sorry I didn't replay faster. Thanks for your quick response. I think there was an update since this and my first post.

    PS love the app and keep up the great work.

  • Ben
    Ben

    You're most welcome! And thank you for the kind words! Hopefully we can get this issue tracked down and resolved fully once and for all in a future update. If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.