No Touch Sign-Available

kwwilkie

I upgraded to an iPhone 7. There is no option under Security to unlock TouchID, which I had on my last phone, 6s. There is nothing on 1Password on this phone that even says "Touch." Please advise. I really don't want to type in my long and complicated password every time I have to open the app. Thank you.

Ben

Hi @kwwilkie

Have you enabled Touch ID on the device itself? Touch ID must be enabled in iOS in order for 1Password to be able to use it. :)

Use Touch ID on iPhone and iPad - Apple Support

Once you have enabled it in iOS please see this guide:

Use Touch ID to unlock 1Password on your iPhone or iPad

Thanks!

Ben