Auto fill not working on my Mac

I have been using 1P for a year or more and love it. However, the behavior has suddenly changed. If I go to a login page, then click on the menu bar drop down for that site, it does not fill in my username and password. If I click on the stored login page from an item in the drop down menu of stored passwords, the page opens, but the username and password do not fill. I am using Firefox with the 1P extension, and my version of 1P is up to date. I tried Safari with the same results. Furthermore, when I am on a login page, 1P no longer recognizes the page automatically and I am forced to search for the correct sign in name. Why is this happening, and more importantly, what can I do to get autofill to work again? I'm getting annoyed at always having to copy and paste.

Comments

  • tominmpls
    tominmpls
    Community Member

    Never mind. After several days, I posted this comment. Immediately thereafter I got a message to confirm a several digit code, and then the app is working again. Of course, this was 65 minutes after posting the question, which was 5 minutes over the a

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @tominmpls,

    I'm happy to hear it started working correctly for you! I don't know why you didn't see the browser extension authentication prompt earlier, but now that you've done that, it should continue to work properly. If for some reason you run into more problems with it or have any questions, be sure to let us know - we're always glad to help! :)

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