How long does it take to sync?

BamaStangGuy
BamaStangGuy
Community Member

I own 1Password for Android and Mac OSX. I logged into the 1password site and created a new vault. So now I have a Personal vault and the newly created one. How long does it take for the second vault to show up? Its been 30 minutes now since I created it and it hasn't shown up in either. I don't see a sync button anywhere.

I went ahead and completely signed out of 1Password for OSx and signed back in. Once I did that the new vault showed up. This seems like an unneeded step though.

How can I quickly see new vaults across all devices in the future?


1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: OS X 10.12.3
Sync Type: 1Password

Comments

  • AG_Alles
    AG_Alles
    1Password Alumni

    Hi there @BamaStangGuy!

    I'm sorry to hear about the issue you had In getting your vault to appear. What you've experienced is not the normal expectation. As long as you're not still experiencing this issue you should be good to go.

    A good trick is to restart 1Password if your don't see an update (such as a new vault or a changed item) within a few moments.

    If you're still having this issue we'll be glad to take things further and work with you to resolve your issue. :)

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