Family name change

LarryMcJ
LarryMcJ
Community Member
in Families

Can the family name on a Families account be changed after it's been created?

1Password Version: 6.5.3
Extension Version: 4.6.2
OS Version: 10.12.3
Sync Type: Families

Comments

  • oliverdunk
    oliverdunk

    I think this is something which can only be done by the support team via. email. Certainly get in touch with them that way, because they always respond quickly and can help better when they have confirmation from the email owning the account.

  • rickfillion
    rickfillion

    Hi @LarryMcJ,

    You can do that by signing in to the website, then going to the menu in the upper right corner that has your family name, and choosing "Family Settings". From there you can change both the family name as well as the sign in address.

    I hope this helps.

    Rick

  • LarryMcJ
    LarryMcJ
    Community Member

    Thanks, Rick! Not sure how I missed that, but I did.

  • oliverdunk
    oliverdunk
    edited February 2017

    I'll take note ;) Thanks @rickfillion

  • Roman
    Roman
    1Password Alumni

    @LarryMcJ and @oliverdunk - No worries. I'm happy to hear that Rick was able to help you. I'll make sure to give him a high five! :)

This discussion has been closed.