Can't view driver license attachment on iOS

IvanExpert
IvanExpert
Community Member
in iOS

Hello,

I added a photo of my driver license in 1Password for Mac, attached to a Driver License entry. So that I might be able to see it on iOS, I purchased the Pro version. However, it still doesn't appear anywhere. I have confirmed that iCloud is freshly synced on both ends.

If this has been answered elsewhere I apologize; I did scan the forum to see if it has been asked before.

Thanks.

1Password Version: 6.5.3 (macOS), 6.5.1 (iOS)
Extension Version: Not Provided
OS Version: 10.12.3, 10.2
Sync Type: iCloud

Comments

  • MrRooni
    MrRooni

    Good morning @IvanExpert. Thanks for writing in! I'm sorry about the trouble you're having with attachments. There are a couple things I'd like you to check for me to see if we can track this down:

    1. If you make a small change to your Driver License item your Mac and save it, does that change appear on your iOS device?
    2. Likewise, if you make a change on your iOS device, does the change make its way back to your Mac
    3. How big (in megabytes) is the photo attachment you added?
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