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New Account from Mac App Store Frozen

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KMconnelly
KMconnelly
Community Member
in Memberships

I was using a trial version - which I believe I downloaded form the web. When the trial ended I purchased the program through the Mac App store. After logging in the account says it is frozen. The point of purchasing through the App store was not to have to pay a monthly fee. Now that seems the be what is required to un-freeze my account. I emailed tech support but have not gotten any real response.

1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: Mac OS Sierra 10.12.3
Sync Type: ?

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  • Frank
    Frank
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    Hi KMconnelly - Sorry for the delay in getting back to you. I just located your email and replied back to you. So let's continue the discussion over there :-) Talk to you soon.

    ref: RHT-61139-732

This discussion has been closed.