Password won't fill on iPhone

bheadley
bheadley
Community Member
in iOS

I am running 1Password 6.5.3 on Mac (MacBook Pro - MacOS 10.12.3), and 1Password 6.5.1 on an iPhone 6s (IOS 10.2.1) and an iPad Air2 (IOS 10.2.1). The problem I am having is that some websites that the iPad will insert password info for, the iPhone will not. Sometimes it will insert the login, sometimes not. Never the password. Works fine on the Mac and the iPad. My only option on the iPhone is to open 1Password, copy the password and paste it into the website.....its a pain, especially when it works fine on the iPad. All settings are the same on the mobile devices.
Any help gratefully accepted.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @bheadley

    Thanks for taking the time to write in. Could you please post the URL to the login page of a couple of the websites you're experiencing this on? I'd like to see if I can reproduce the issue.

    Thanks!

    Ben

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