Strange issue pasting text from PDF opened from Mail

fbat
fbat
Community Member
edited February 2017 in iOS

Hi Support Team,

I have a strange issue when trying to paste text into a 1pw secure note, that was copied from a PDF that was opened from the iOS Mail app.
Steps to reproduce:
1. Open Mail
2. Open an attached PDF in a mail
3. Copy some text from the PDF to the clipboard
4. Open 1pw and create a new secure note (or any other item)
5. Long tap a text field within the new note and usually the "Paste" context menu should show up, but it doesn't!

Workaround:
Perform steps 1-3
4. Open iOS Notes app and create a new empty note
5. Long tap the text field to show "Paste" context menu and paste the text
6. Select all text and copy to clipboard
7. Open 1pw and create a new secure note (or any other item)
8. Long tap a text field within the new note and (magic) the "Paste" context menu appears.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

P.S.
Not sure why it does show the Not provided messages on the versions...
iOS 10.2.1
1pw: 6.5.2
Sync: iCloud

Comments

  • Ben
    Ben

    Thanks @fbat. I was able to reproduce this issue. I'll ask our development team to look into this and see if there is anything we can change on our end to improve this.

    Ben

    ref: OPI-3964

This discussion has been closed.