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My 1Password account on my Mac is "Frozen"

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sydgeraghty
sydgeraghty
Community Member

I bought the the Mac version from the App store years ago and have been using it ever since on several Macs and Apple iOS devices.

I am astonished at todays interaction with my most trusted app 1Password!

It is frozen on my Mac, it is usable on my iPhone!

To try and restore it on my Mac I was required to reveal my Master Password on a site that might be a phishing site.

I then get to where I should subscribe to a monthly $2.99 plan in perpetuity.

I don't want to do that.

Where do I go from here?

I sent trouble reports to a couple of support sites at AgilBits.

Anyone else totally confused like me at what is going on?

Cheers ... Syd Geraghty


1Password Version: 1Password Version 6.5.3 (653001) Mac App Store
Extension Version: Not Provided
OS Version: OSX 10.12.3
Sync Type: iCloud

Comments

  • Roman
    Roman
    1Password Alumni
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    Hi @sydgeraghty - Thanks for your questions and apologies for your confusion. I located your email and will reply there in a bit. I'm sure we can figure this out. :)

    ref: HRU-88496-758

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