Version 6.5.2 on both iphone (6) and ipad (air1), latest version of ios. Both seem to be still using DropBox--is this how it's supposed to work?
1Password Version: 6.5.2
Extension Version: Not Provided
OS Version: 10.2.1
Sync Type: DropBox
Referrer: forum-search:ipad sync
Thanks for taking the time to write in.
No -- none of your devices should be syncing with Dropbox when using a 1Password.com account. To get an idea of how to best get you on track I'd like to ask you to create some Diagnostics Reports, one from each of your devices:
I've included instructions for all of our supported platforms as I'm not sure which, other than iOS, you might be using. :)
Attach the Diagnostics Report(s) to an email message addressed to [email protected].
With your email please include:
so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
OK, just sent one from my macbook air and from my ipad. Do you need one from my phone, too?
Thanks Adam. We'll continue the converstaion via email. :)