My 1password account in not syncing between my work PC and my home Mac/iPhone app
I have 1password installed in my home Mac, iPhone and my work PC. I activated the subscription plan. However, when adding a new login to the work PC, its not syncing either with my Mac or in my iPhone (iPhone and Mac are syncing OK between them)
What am I missing here?
1Password Version: 6.3.359
Extension Version: 6.3.359d
OS Version: Windows 10
Sync Type: my.1password.com
Referrer: forum-search:not syncing
Comments
-
Hi @omriariav - Thanks for getting in touch. It's hard to say without further information. I'd like to ask you to create a Diagnostics Report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
0 -
Thanks.
[#TLI-78651-115]It seems that the problem is between my Mac and my PC (iPhone is syncing ok)
0 -
@omriariav - Thanks! I located your email and I'm looking through the Diagnostic Report right now. I'll get back via email as soon as I found something. :)
ref: GTG-89886-334
0
