What happened to Folders in iOS?

anthony_hall
anthony_hall
Community Member

What happened to the Folder view in iOS? All I see in the bottom bar now are Favourites, Categories, Settings. I have about 500 items in 1Password, the vast majority are described the same way or similar because they are passwords for the same system at multiple customers. I organise everything by folder. Fortunately, the folder view on Mac still works...!


1Password Version: 6.5.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:folders

Comments

  • Hi @anthony_hall,

    Thanks for taking the time to write in.

    Did you recently switch to a 1Password.com account? 1Password accounts do not use folders. Instead they use tags. If you did not recently switch... nothing has changed with regards to folders in the actual app. They can be found under the Organize tab at the bottom.

    Ben

  • anthony_hall
    anthony_hall
    Community Member

    Hi @Ben
    I don't know what sort of account I have but I have had it for years and have not switched. I used to have Folders in iOS and now don't. There is no Organise tab at the bottom of the screen. I'd be very pleased to get them back...!

    Anthony

  • Good morning @anthony_hall. Thank you for taking the time to write in. I'm sorry for the trouble you're having here. We've had a handful of reports about this issue but we haven't been able to reproduce it ourselves yet. Is it always missing, or are there instances where it appears like it normally does?

  • anthony_hall
    anthony_hall
    Community Member

    I was going to say Always Missing, as that was my experience over the past week or so but today, lo and behold, it is back. I now have an Organise button, it was not there a couple of days ago. I will let you know if I see any pattern, but I believe it was missing from when I installed the current update on 26 February.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks for letting us know. I'll keep an eye out for this too. I'm glad to hear it's working for you in the mean time at least. :)

  • wkleem
    wkleem
    Community Member

    @brenty,

    It's just my observation and I haven't paid attention to the Folder/Tags issue but selecting All Vaults inclusive of 1Password.com vaults ignores Folders (Tags only) while Primary displays the Folders and Tags. Perhaps that's where the confusion lies?

  • @wkleem Possibly... but I believe the organize tab should still be present, even if in All Vaults with no tags present.

    Ben

  • wkleem
    wkleem
    Community Member

    @Ben,

    I haven't come across the issue that @anthony_hall is experiencing. Organise is there on 1Password 6.5.2 iOS.

  • Thanks for the data point, @wkleem.

    Ben

This discussion has been closed.