In addition to my Skype problems indicated in earlier discussion, something has happened elsewhere

wkleem
wkleem
Community Member
edited March 2017 in iOS

I'm having an issue with Google logins not appearing in 1Password v6.5.2 similar to what happened to my Skype/Microsoft logins. It doesn't appear anymore after I saved new logins to 1Password.com Personal Vault.

The logins are visible in 1Password 6.3 Win but not in 1Password 6.5.2 iOS. I am using the 1Password Safari Extension.


1Password Version: 1Password v6.5.2
Extension Version: Not Provided
OS Version: IOS 10.2.1
Sync Type: Not Provided

Comments

  • firebeyer
    firebeyer
    Community Member

    Hey @wkleem,

    Do you have more than one vault on this iPad? If so based on your screenshot it looks like you don't have "All Vaults" selected.

    Click the 1Password logo at the top left and select All Vaults or your 1Password.com vault if it is not selected.

    If that is your issue, you also might want to consider turning on "Always Open To All Vaults" in the 1Password App -> Settings -> Vaults.

    Let me know if this helps, it may or may not be your issue.

    Cheers,
    Andrew

  • wkleem
    wkleem
    Community Member

    Hi

    Thanks for pointing "All Vaults" out. I am aware of it and I actually copied/moved a lot of items into 1Password.com and then changed password so my old Primary Vault is now different from the Personal Vault in Teams.

    1Password 6 Win which is my starting point, works but not iOS for some unknown reason.

  • firebeyer
    firebeyer
    Community Member

    @wkleem,

    So if I understand you correctly, you still can't find any of your login items from your 1Password.com vault on your iPad, is that correct?

    Cheers,
    Andrew

  • wkleem
    wkleem
    Community Member
    edited March 2017

    So if I understand you correctly, you still can't find any of your login items from your 1Password.com vault on your iPad, is that correct?

    Not all, some. If I copied them unchanged from Primary Vault, it's fine, except when I decide to modify the login, like forgot password or change password, for example. It worked for the Primary Vault.

    I think that being on the Windows version of 1Password v6 might be an issue, or part of it.

    1Password 4 for Windows didn't give me as many issues, but v4 is also incompatible with 1Password.com.

    I am on Windows 7 90% of the time. iOS is like a client to Mac or Windows and has less features.

    Something is messing with the order of the items in 1Password 6 and Web App that didn't happen with 1Password 4. Whatever it is, it's messing up in iOS as well.

  • firebeyer
    firebeyer
    Community Member

    @wkleem,

    How many vaults do you have? Since your using 1Password.com it seems like the best bet would be to have all your vaults (if using more than one) syncing across that. I'm guessing it has to be something weird with a local vault on your windows computer or iOS device if it's this persistent.

    Cheers,
    Andrew

  • wkleem
    wkleem
    Community Member

    I have numerous vaults that I use instead of Folders that 1Password doesn't support. Total 30 vaults inclusive of Primary.

    It used to be 1 vault as 1Password at one time only supported a single Primary Vault. I am not yet ready to give up the Standalone version.

  • wkleem
    wkleem
    Community Member
    edited March 2017

    I suspect that a possible solution may be near with the release of 1Password 6.4 or later versions on Windows, although it seems to have affected iOS?

    https://discussions.agilebits.com/discussion/76120/1pwd-mini-doesnt-filter-logins-to-match-current-website#latest

    m_w: (Or in my case Chrome)
    I'm just clicking on the 1Pwd icon in my Firefox.

    @SergeyTheAgile:
    What key are you using to invoke 1Password mini?

    Ctrl+\ will invoke it with current web page in mind, Logins must be selected by default
    Ctrl+Alt+\ will ignore current web page and go All Items by default

    @m_w @David Spink thank you, you are right, this is a bug and it will be fixed soon.

  • Hi @wkleem,

    Have you checked to see if these logins appear properly in the main iOS app (i.e. not the extension)? If so do they have website fields that are filled in correctly?

    Please let us know. :)

    Ben

  • wkleem
    wkleem
    Community Member
    edited March 2017

    @Ben,

    There has been a change in the way websites are saved in the login URLs in v6. Saving a site as "gmail.com" would make it invisible to iOS but accounts.Google.com would be seen.

    The older Win and Apple versions of 1Password default to accounts but V6 defaults to whichever site we are at? Much like saving a site name like " iCloud.com" will be invisible when I need to type in the Apple particulars.

    I will have to try another site, like Yourube.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @wkleem: I'm not sure I understand your example, but I can give you one of my own in hopes that it helps clarify how 1Password matches logins. If I save a login at 1password.com it won't be offered to me at discussions.agilebits.com. The URLs just don't match. I could, however, add both URLs to the login, and 1Password will offer to fill it at both (though I wouldn't want to do that for obvious reasons).

    I'm not aware of any recent changes to how this is handled, as we've always designed 1Password this way to protect against phishing attacks. But if you can give me more concrete details I'll be happy to test this in case we have a bug. 1Password for iOS and the new Windows app just don't share any code though. Based on your original post, it looks like you have no logins saved with a URL matching accounts.google.com, which is the location in your browser in the screenshot. If so, 1Password shouldn't be offering any to you there. So if you've saved a login with only the URL gmail.com, that will explain why you're seeing this. And given that all Google logins seem to use accounts.google.com for some time now, that might be a better option.

    Personally, I find it much less stressful to not worry about this stuff and simply save the login on the page where I plan to use it. On iOS, you can manually save a new login by following these steps:

    1. Navigate to the website
    2. Enter your login credentials
    3. Tap the 'key' icon (or the Share button, to use the 1Password extension in Safari) to bring up the login menu
    4. Tap + New Login
    5. Tap Save
    6. Close the webpage and tap the URL in your new login item to have 1Password fill it
    7. Tap the "Sign in"/"Log in" button to submit the form

    Please let me know how it turns out. I look forward to hearing back from you. :)

This discussion has been closed.