To protect your privacy: email us with billing or account questions instead of posting here.

Delete frozen account without Password

Janina
Janina
Community Member
in Memberships

Hi
I wanted to change the email address of my account. It says, that the email address is already used for another account. This account is frozen and I don't have a password for it. How can I delete it? So I can use the email address for my functioning account.

Comments

  • Meek
    Meek

    Hey @Janina,

    I'd be happy to help you delete your account. Just to confirm, the account that you'd like to delete is the one created with your hotmail email address, right? I've just sent a separate email to this address with instructions on how to delete your account.

This discussion has been closed.