Safari extension will not install

kolter
kolter
Community Member
in Mac

Hi all--

I downloaded the latest version of 1P, installed it just fine, but when I try to double click the Safari Extension, Safari asks me if I want to trust it, I answer trust, and nothing happens. Extension doesn't install. Nothing.

Ideas?

Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @kolter,

    After clicking 'trust', if you go to Safari > Preferences > Extensions, do you see a 1Password extension listed there at all?

    If the extension isn't installed, you can try installing it from the Safari Extension Gallery instead:

    • Open Safari and go to the menu for Safari > Safari Extensions...
    • If 1Password is listed at the top, click on that (if not, you can search for it in the 'Search' field).
    • Click the Install now link.

    Please let us know how it goes, and if it's still a problem, we'll continue from there. Thanks! :)

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