I received error -67050 when trying to update. What do I need to do?

bigc97
bigc97
Community Member
in Mac

I received the prompt to update my version to 6.6.2 but when I tried to update I received the following...
"Validation failed: The operation couldn't be completed. (OSStatus error -67050.)

Not sure what this means or how to resolve.

1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: OS X 10.12.3
Sync Type: Not Provided
Referrer: forum-search:error -67050

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @bigc97,

    I'm sorry you're having trouble with the update! There was a problem which prevents 6.5.3 from updating itself to newer versions. Fortunately, it's easy to fix this -

    1. Open 1Password, then hold the control key on your keyboard and go to 1Password > Quit 1Password and 1Password mini from the menu bar.
    2. Download the latest version of 1Password for Mac from our download site.
    3. Open the downloaded .pkg file and follow the on-screen instructions.
    4. Restart your Mac to complete the update.

    Once your Mac restarts, open 1Password and confirm that version 6.6.2 is installed (1Password > About 1Password). Let us know how it goes and if you run into any trouble with that. Thanks! :)

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